Ha leído sobre las características y ventajas del software para call center outbound y todo suena muy bien. Está listo para comprarlo, pero le queda una duda: ¿cómo sabré si funciona? Calcular el retorno de la inversión (ROI) de su solución de call center para llamadas salientes es esencial. Además, no es tan difícil como […]
Transformación Digital y Estrategia Omnicanal en la Cobranza: Preparándose para el Futuro En los últimos años, la cobranza ha experimentado una revolución digital acelerada, impulsada en parte por la pandemia de Covid-19. Esta transformación ha sido notable, especialmente con el surgimiento de la omnicanalidad como una estrategia clave para mejorar la eficiencia y la experiencia […]
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